Viva Dental Wellness
Effective Date: February 1, 2026
This Privacy Policy and Notice of Privacy Practices (“Policy”) covers services provided to you by Viva Dental Wellness (“we,” “our,” or “us”). By law, we are required to maintain the privacy of protected health information and to provide you with notice of our legal duties and privacy practices with respect to that information.
Please read this Policy carefully.
This Notice describes how medical information about you may be used and disclosed and how you can access this information.
If you have any questions about this Notice, please contact our Office Manager.
Protected health information (“PHI”) consists of information about you — including demographic information — that may identify you and that relates to your past, present, or future physical or mental health condition, as well as related health care services.
We are required by law to:
Maintain the privacy of your PHI
Provide you with this Notice of our legal duties and privacy practices
Abide by the terms of this Policy
Your PHI may be used and disclosed without your authorization for the purposes of treatment, payment, and health care operations.
These uses and disclosures may be made by your dentist, office staff, and others involved in your care.
Examples include (but are not limited to):
Treatment:
Using and sharing information to provide, coordinate, or manage your dental care, including consultations with other health care providers or specialists.
Payment:
Using information to obtain payment for services, including billing, insurance eligibility determinations, benefit coverage, claims management, and utilization review.
Health Care Operations:
Using information to support business operations such as quality improvement, staff training, professional evaluations, practice management, and administrative activities.
We may also:
Use sign-in sheets at reception
Call you by name in the waiting area
Contact you regarding appointments or treatment reminders
Whenever PHI is shared with a business associate, we require a written agreement that protects your information.
We may use or disclose your information to contact you about services related to your dental care. Any other use of your PHI for marketing purposes will be made only as permitted by law or with your written authorization.
Any uses or disclosures of your PHI beyond those described above will be made only with your written authorization, unless otherwise permitted or required by law.
You may revoke your authorization at any time in writing, except where action has already been taken based on that authorization.
You have the following rights regarding your protected health information:
You have the right to inspect and obtain a copy of your medical and billing records, subject to certain legal exceptions.
You may request restrictions on how your PHI is used or disclosed. We are not required to agree to all restrictions, but will consider requests and comply where appropriate.
You may request that we contact you in a specific way or at a specific location. Reasonable requests will be accommodated.
You may request amendments to your PHI. If a request is denied, you may submit a written statement of disagreement.
You may request a list of certain disclosures of your PHI, subject to limitations under applicable law.
When you submit information through our website or online forms (including appointment requests or contact forms), we collect only the information necessary to respond to your inquiry or provide dental services.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
If you submit information through third-party platforms (such as Facebook or Instagram lead forms), your information is also subject to those platforms’ privacy policies.
We use information received from these platforms only to contact you regarding your inquiry or dental services.
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects non-identifying information such as:
Pages visited
Time spent on pages
Browser and device type
General geographic location
This data is used solely to improve website performance and does not personally identify you.
More information about Google’s data practices can be found at:
https://policies.google.com/privacy
We may use cookies or similar technologies to enhance website functionality and analyze traffic. You may disable cookies through your browser settings if desired.
We maintain reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.
If you believe your privacy rights have been violated, you may file a complaint with:
Our Office Manager
The Secretary of Health and Human Services (where applicable)
We will not retaliate against you for filing a complaint.
We reserve the right to change the terms of this Policy at any time. Any revised Policy will apply to all PHI we maintain and will be available upon request or posted on our website.
Viva Dental Wellness
Website: https://vivadentalwellness.com
Phone: 780-760-8482
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Monday | 12PM – 7PM |
Tuesday | 12PM – 7PM |
Wednesday | 8AM – 3 PM |
Thursday | 8AM – 3 PM |
Friday | 8AM – 1 PM |
Saturday | 8AM – 2PM |
Sunday | Closed |
Monday | 12PM – 7PM |
Tuesday | 12PM – 7PM |
Wednesday | 8AM – 3 PM |
Thursday | 8AM – 3 PM |
Friday | 8AM – 1 PM |
Saturday | 8AM – 2PM |
Sunday | Closed |
Paige is our Hygiene Coordinator and Front Office Administrator with over a year of experience in the dental field. Paige began her career in international modeling at a young age, where she developed a strong appreciation for confidence, connection, and the power of a great smile. Paige brings a creative touch to the office, with a passion for art and a love for travel, especially her time spent in Mexico. Outside of work, she enjoys relaxing at home with her partner Dylan and their dogs.
Kim has been practicing dental hygiene in Edmonton for almost 20 years. She graduated from the University of Alberta in 2006. Her passion for the profession is evident, and she focuses on high-quality, patient-centered care.
In her spare time, she enjoys spending time with her family, going to the gym, gardening, and traveling.
Kim looks forward to meeting you and helping you achieve a healthy, beautiful smile!
Brenley has been working as a registered dental hygienist in Edmonton since 2016. She graduated from the University of Alberta with her diploma in 2016 and degree in 2017. Brenley takes pride in creating personal relationships with her patients to ensure she is creating an individualized care plan and recommending specific home care techniques. She is currently an assistant clinical professor at the University and thoroughly enjoys having an impact on future dental hygienists.
In her spare time, Brenley enjoys spending time with her family, fur babies and friends. She loves to talk about travel and sports. Brenley is very much looking forward to meeting you!
London is a Clinical Sleep Assistant with over six years of experience at the Snore Centre. She’s passionate about helping patients live healthier, longer lives through personalized care, and truly values the lasting relationships she builds along the way. She specializes in Obstructive Sleep Apnea and loves the ever-evolving learning opportunities this field offers.
Outside of work, she’s all about time with family, friends, and her beloved dog, Jet (if you’ve met her, you’ve definitely heard about him!). She’s an outdoor enthusiast who enjoys running, hiking, skiing, spin classes, and cozying up with a good book and coffee.
She lives by the words “Leave No Doubt.” She’s driven, community-minded, and proud to support causes like the Stollery Children’s Hospital and the Canadian Cancer Society. She’s grateful to be part of the dedicated team at Viva Dental Wellness and The Snore Centre, making a difference every day.
Morgan has been an RDA for over 9 years and has worked at The Snore Centre since 2019. She is passionate about helping patients achieve life-changing sleep. When not at work, Morgan enjoys spending time with her family and embracing life outside the clinic.
Brianna has been part of the dental industry for over 8 years. Originally from the East Coast and raised in Calgary, she graduated from SAIT Polytechnic in 2016 and has been working alongside Dr. Shahin ever since—even relocating to Edmonton to continue their collaboration.
Throughout her career, Brianna has gained experience in various areas of dentistry, including implants, cosmetic smile cases, and now Invisalign. She recently expanded her skill set by completing the RDA Orthodontic Module at the University of Alberta in 2024.
On weekends, Brianna enjoys discovering new parts of Edmonton and has officially declared her love for the River Valley over the Bow River. While she doesn’t have a pet at home (yet!), she proudly takes care of the office fish, Izzy.
Carly is dedicated to ensuring every patient feels comfortable, supported, and genuinely cared for from the moment they reach out. With five years of experience in the dental field, she brings a strong understanding of patient needs, efficient scheduling, and insurance coordination — all delivered with professionalism and a warm, approachable attitude.
Carly believes that exceptional dental care begins with exceptional service, and she takes pride in helping every patient have a positive experience.
Outside the office, Carly enjoys staying active through volleyball and snowboarding, bringing the same energy, focus, and enthusiasm to her hobbies as she does to caring for patients.
Brittany brings over 20 years of experience in the dental field, with a background in office administration and management. In her current role as Administrative Sleep Coordinator, she has the pleasure of connecting with a wide range of people every day—something she truly enjoys. She’s proud to be part of such a dedicated and compassionate team.
Outside of work, she loves spending time outdoors with her family, staying active through various sports, and making the most of each and every day.
Natasha, with 8 years of experience in the dental field, began her journey as a receptionist and, through hard work and dedication, worked her way into a management role. She’s passionate about building strong team culture and boosting morale, and thrives on creating a positive and supportive environment for both staff and patients.
One of the most rewarding parts of her role is connecting with patients and ensuring they receive the highest level of care and service every day.
Outside of the office, you’ll likely find her spending quality time with family, traveling, or enjoying a round of golf.
