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Philips Respironics recalls several models of CPAP and BiLevel PAP machines and mechanical ventilators

Philips Respironics (Philips) has recalled several models of its Continuous Positive Airway Pressure (CPAP) machines, BiLevel Positive Airway Pressure (BiLevel PAP) machines and mechanical ventilators in Canada and internationally. The devices include a foam component that reduces sounds from the device. This foam may degrade (break down) into particles which may be inhaled or swallowed by users, or release volatile organic compounds (VOCs) that may be inhaled, which could lead to negative health effects.

If you have questions or would like to learn more about what this means for you, please feel free to contact Dr. Shahin (Shawn) at Viva Dental Wellness, he will be more than happy to assist you.

Looking for a safe, reliable and convenient alternative?

According to the American Academy of Dental Sleep Medicine, oral appliance therapy (OAT) is a clinically proven treatment for millions of patients with obstructive sleep apnea (OSA).

OAT is far less cumbersome than traditional CPAP therapy because oral appliances are easy to use, comfortable, noise-free, portable, and do not require electricity or distilled water — all reasons why patient satisfaction and compliance are significantly higher with OAT than CPAP.

If you have questions or would like to learn more about what this means for you, please feel free to contact Dr. Shahin (Shawn) at Viva Dental Wellness, he will be more than happy to assist you.

Covered by most health insurance plans, oral appliances are custom-made, delivered and adjusted by a qualified dentist trained to ensure proper fit and maximum effectiveness.

If you have questions or would like to learn more about what this means for you, please feel free to contact Dr. Shahin (Shawn) at Viva Dental Wellness, he will be more than happy to assist you.

Dr. Shahin - Shawn Viva Dental Wellness Office Dentist

Contact Dr. Shahin (Shawn) for more information and to learn more.

CPAP Recall Information

Learn More About the Philips Respironics Recall

  • Talk to your physician or medical device provider first before stopping or changing how you use your product, as the benefits of using these devices may outweigh the risks for many users.
  • Register your device on the Philips recall website or call 1-877-907-7508. Philips has established a registration process where you can look up your device serial number and begin a claim if your unit is affected.
  • Clean your device only according to the manufacturer's Instructions for Use, as the use of non-validated cleaning methods could contribute to potential issues.

Philips Respironics (Philips) has recalled several models of its Continuous Positive Airway Pressure (CPAP) machines, BiLevel Positive Airway Pressure (BiLevel PAP) machines and mechanical ventilators in Canada and internationally. The devices include a foam component that reduces sounds from the device. This foam may degrade (break down) into particles which may be inhaled or swallowed by users, or release volatile organic compounds (VOCs) that may be inhaled, which could lead to negative health effects.

Preliminary laboratory analysis by Philips determined that extreme operating temperatures and ozone cleaning methods may increase the breakdown of the foam. The company recommends against product use in temperatures outside of the labelled operating conditions, and the use of non-validated cleaning methods, such as ozone.

Philips has issued letters to customers, patients, and distributors with instructions for the recall. Philips indicates it will replace the foam component with a material that is not affected by this issue, or it will replace affected devices altogether.

Philips reports that they have received a relatively low number of complaints, some of which relate to black debris in the device air path, including the tubing and mask. Some users have reported headache, upper airway irritation, cough, chest pressure, and sinus infection, but it is has not yet been determined if degraded foam particles or VOCs were the cause.

Health Canada considers the benefits of using the affected devices to outweigh the risks for many users, and recommends that users not stop or alter their prescribed therapy before having a discussion with their health care professional.

For ventilators only, Health Canada cautions the use of in-line bacterial filters to mitigate foam particles, as they will not protect against VOC emissions and airflow can be negatively affected if the filter becomes clogged with debris.

According to the American Academy of Dental Sleep Medicine, oral appliance therapy (OAT) is a clinically proven treatment for millions of patients with obstructive sleep apnea (OSA).

OAT is far less cumbersome than traditional CPAP therapy because oral appliances are easy to use, comfortable, noise-free, portable, and do not require electricity or distilled water — all reasons why patient satisfaction and compliance are significantly higher with OAT than CPAP.

Covered by most health insurance plans, oral appliances are custom-made, delivered and adjusted by a qualified dentist trained to ensure proper fit and maximum effectiveness.

If you have questions or would like to learn more about what this means for you, please feel free to contact Dr. Shahin (Shawn) at Viva Dental Wellness, he will be more than happy to assist you.

Health Canada is monitoring the recall and the availability of devices in Canada. The Department continues to work with the manufacturer to further assess potential health risks, any future design or material changes that may be proposed, and the appropriateness of the company's corrective actions.

The Department is also working with Philips to identify strategies to address any device shortages. If additional products or safety concerns are identified, Health Canada will take appropriate action and inform Canadians.

Have more questions about the recall?

Dr. Shahin - Shawn Viva Dental Wellness Office Dentist

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Hours of Operation

Monday
12PM – 7PM
Tuesday
12PM – 7PM
Wednesday
8AM – 3 PM
Thursday
8AM – 3 PM
Friday
8AM – 1 PM
Saturday
8AM – 2PM
Sunday
Closed
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Hours of Operation

Monday
12PM – 7PM
Tuesday
12PM – 7PM
Wednesday
8AM – 3 PM
Thursday
8AM – 3 PM
Friday
8AM – 1 PM
Saturday
8AM – 2PM
Sunday
Closed

Paige

ADMIN / HYGIENE COORDINATOR

Paige is our Hygiene Coordinator and Front Office Administrator with over a year of experience in the dental field. Paige began her career in international modeling at a young age, where she developed a strong appreciation for confidence, connection, and the power of a great smile. Paige brings a creative touch to the office, with a passion for art and a love for travel, especially her time spent in Mexico. Outside of work, she enjoys relaxing at home with her partner Dylan and their dogs.

Kim Registered Dental Hygienist

Kim

REGISTERED DENTAL HYGIENIST

Kim has been practicing dental hygiene in Edmonton for almost 20 years. She graduated from the University of Alberta in 2006. Her passion for the profession is evident, and she focuses on high-quality, patient-centered care.

In her spare time, she enjoys spending time with her family, going to the gym, gardening, and traveling.

Kim looks forward to meeting you and helping you achieve a healthy, beautiful smile!

Brenley

REGISTERED DENTAL HYGIENIST

Brenley has been working as a registered dental hygienist in Edmonton since 2016. She graduated from the University of Alberta with her diploma in 2016 and degree in 2017. Brenley takes pride in creating personal relationships with her patients to ensure she is creating an individualized care plan and recommending specific home care techniques. She is currently an assistant clinical professor at the University and thoroughly enjoys having an impact on future dental hygienists.

In her spare time, Brenley enjoys spending time with her family, fur babies and friends. She loves to talk about travel and sports. Brenley is very much looking forward to meeting you!

London

CLINICAL SLEEP ASSISTANT

London is a Clinical Sleep Assistant with over six years of experience at the Snore Centre. She’s passionate about helping patients live healthier, longer lives through personalized care, and truly values the lasting relationships she builds along the way. She specializes in Obstructive Sleep Apnea and loves the ever-evolving learning opportunities this field offers.

Outside of work, she’s all about time with family, friends, and her beloved dog, Jet (if you’ve met her, you’ve definitely heard about him!). She’s an outdoor enthusiast who enjoys running, hiking, skiing, spin classes, and cozying up with a good book and coffee.

She lives by the words “Leave No Doubt.” She’s driven, community-minded, and proud to support causes like the Stollery Children’s Hospital and the Canadian Cancer Society. She’s grateful to be part of the dedicated team at Viva Dental Wellness and The Snore Centre, making a difference every day.

Morgan

RDA / CLINICAL SLEEP ASSISTANT

Morgan has been an RDA for over 9 years and has worked at The Snore Centre since 2019. She is passionate about helping patients achieve life-changing sleep. When not at work, Morgan enjoys spending time with her family and embracing life outside the clinic.

Kendra

REGISTERED DENTAL ASSISTANT

Kendra recently graduated from KDM Dental College and is excited to begin her career in the dental field. Originally from Drayton Valley, she is passionate about providing exceptional patient care and helping create a welcoming, positive experience for every patient who visits the office. Kendra is eager to continue expanding her knowledge and skills while working alongside a supportive team.
 
Outside of the clinic, she enjoys travelling, staying active at the gym, spending time outdoors, relaxing on a sunny patio, and making memories with friends.

Brianna

REGISTERED DENTAL ASSISTANT

Brianna has been part of the dental industry for over 8 years. Originally from the East Coast and raised in Calgary, she graduated from SAIT Polytechnic in 2016 and has been working alongside Dr. Shahin ever since—even relocating to Edmonton to continue their collaboration.

Throughout her career, Brianna has gained experience in various areas of dentistry, including implants, cosmetic smile cases, and now Invisalign. She recently expanded her skill set by completing the RDA Orthodontic Module at the University of Alberta in 2024.

On weekends, Brianna enjoys discovering new parts of Edmonton and has officially declared her love for the River Valley over the Bow River. While she doesn’t have a pet at home (yet!), she proudly takes care of the office fish, Izzy.

Fozia

REGISTERED DENTAL HYGIENISTS

Fozia comes with a professional foundation in dentistry and continued clinical experience as a dental hygienist in Canada since 2017, brining a well-rounded and detail-oriented approach to patient care. Her experience in family dental practices allows her to provide comprehensive, individualized treatment in a comfortable and supportive environment. In addition to clinical practice, Fozia has served as a dental instructor, reflecting her commitment to education and professional excellence. After moving to Alberta in September 2025, she is proud to continue delivering high-quality care to my patients. Outside of work, Fozia enjoys baking and spending time with her daughters and family.

Carly

TREATMENT COORDINATOR

Carly is dedicated to ensuring every patient feels comfortable, supported, and genuinely cared for from the moment they reach out. With five years of experience in the dental field, she brings a strong understanding of patient needs, efficient scheduling, and insurance coordination — all delivered with professionalism and a warm, approachable attitude.

Carly believes that exceptional dental care begins with exceptional service, and she takes pride in helping every patient have a positive experience.

Outside the office, Carly enjoys staying active through volleyball and snowboarding, bringing the same energy, focus, and enthusiasm to her hobbies as she does to caring for patients.

Brittany

ADMINISTRATIVE SLEEP COORDINATOR

Brittany brings over 20 years of experience in the dental field, with a background in office administration and management. In her current role as Administrative Sleep Coordinator, she has the pleasure of connecting with a wide range of people every day—something she truly enjoys. She’s proud to be part of such a dedicated and compassionate team.

Outside of work, she loves spending time outdoors with her family, staying active through various sports, and making the most of each and every day.

Natasha

OFFICE MANAGER / TEAM SUCCESS COORDINATOR

Natasha, with 8 years of experience in the dental field, began her journey as a receptionist and, through hard work and dedication, worked her way into a management role. She’s passionate about building strong team culture and boosting morale, and thrives on creating a positive and supportive environment for both staff and patients.

One of the most rewarding parts of her role is connecting with patients and ensuring they receive the highest level of care and service every day.

Outside of the office, you’ll likely find her spending quality time with family, traveling, or enjoying a round of golf.